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George Crittenden

ServiceNow DevOps Engineer

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George Crittenden
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Professional Status
Consultant
Available
About Me
As a long-time DevOps Engineer (15+ years), and now a ServiceNow Developer/Admin for 10 years, I have significant experience working with various systems, integrations, and successfully completing projects to serve assorted IT infrastructure stakeholders.
Experiences

IT Systems Consultant (Contract)

Insight Global
Since March 2025
  • Provide operational support & work automation in support of enterprise ITSM platform (IFS Assyst)
  • Lead Administrator responsible for driving standardization & steering process improvement efforts
Detailed Description
  • Design process-specific platform solutions & enterprise integrations compliant with stakeholder requirements
  • Coordinate requirements review with business & process leaders to ensure solution suitability for existing IT ecosystem
  • Organize platform content in support of enterprise & End User data analysis (Reporting & Dashboards)
  • Coordinate user access, system health checks, and platform reporting in alignment with stakeholder requirements