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George Crittenden

ServiceNow DevOps Engineer

George Crittenden
Professional Status
Consultant
Available
About Me
As a long-time DevOps Engineer (15+ years), and now a ServiceNow Developer/Admin for 5 years, I have significant experience working with various systems, integrations, and successfully completing projects to serve assorted IT infrastructure stakeholders.

Application Systems Analyst (Contract)

MD ANDERSON CANCER CENTER
June 2012 to March 2014
  • Provide technical design, testing and system documentation for ICD-10 system remediation effort for the MedAptus application.
  • MedAptus is a revenue capture application that enables physicians to review, document and submit patient & laboratory medical billing charges.
Detailed Description
  • Coordinate enterprise connectivity (HL7) and application data flow details according to system design documents.
  • Align change management scheduling of systems maintenance & vendor fixes into production & test environments.
  • Use SDLC processes to organize testing (20 systems) according to product specifications and design documents.
  • Coordinate defect reporting & resolution of operations issues with IT administrators, contractors, & software vendors.
  • Deliver training & documentation on systems administration tasks for clustered Windows server environments.
  • Customize SQL test queries to validate SQL Server database connectivity & medical encounter report outputs.