As a long-time DevOps Engineer (15+ years), and now a ServiceNow Developer/Admin for 6 years, I have significant experience working with various systems, integrations, and successfully completing projects to serve assorted IT infrastructure stakeholders.
Enterprise IT security training in operations troubleshooting & best practice techniques for risk management, risk mitigation,
threat management, & intrusion detection.
Advanced training in diagnostics & resolution strategies for Cisco-based Wide Area Networks.
Configuration management training for Cisco routers & switches in multi-protocol networks.
IBM Enterprise Server Certificate Program
Training in systems operation techniques through the usage of TSO, ISPF, JES, & SDSF on enterprise mainframe systems. Administrative scope included assembly programming, COBOL coding, & JCL batch programming procedures for z/OS systems environments.